Privacy Policy

Last Updated: 2025-12-23

Introduction

Welcome to Picoo, an artificial intelligence platform that provides image generation, video creation, and other services. Picoo (hereinafter referred to as "we") is committed to protecting your privacy and personal information. This Privacy Policy outlines our practices regarding the collection, storage, use, and sharing of your information when you access and use our services.

By using our services through the Picoo website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. This policy also informs you of your privacy rights and how the law protects you.

1. Information We Collect

We may collect various types of information to provide and improve our services:

1.1 Information You Provide

Account Information: Email address, username, password
Profile Data: Display name, avatar, bio
Payment Details: Billing information, transaction history
Communication Data: Feedback, support inquiries, or other information you send to us

1.2 Automatically Collected Information

Device Data: Device type, operating system, browser version, unique device identifiers
Usage Information: Features accessed, images generated, interaction patterns
Log Data: IP address, access times, pages viewed, referring URLs
Cookies and tracking technologies for analytics and functionality

1.3 User-Generated Content

Content you create using our services, including AI-generated images, text prompts, uploaded images, and project data. We may temporarily store this content to provide the service and, with your consent, use it to improve our AI models.

2. How We Use Your Information

We use the collected information for the following purposes:

Provide, operate, and maintain our AI image generation services
Process your transactions and manage your account
Improve our services through data analysis and usage pattern recognition
Train and enhance our AI models to provide better results
Send service notifications, updates, and promotional information (with your consent)
Detect, prevent, and address fraud, security issues, or technical problems
Comply with legal obligations and enforce our Terms of Service
Provide customer support and respond to your inquiries

We do not sell your personal information. We only share your information under the following circumstances:

With your explicit consent or at your direction
With trusted service providers who assist in operating our platform (cloud hosting, payment processing, analytics)
With AI model providers under strict data protection agreements to process your generation requests
To comply with legal obligations, court orders, or valid government requests
To protect the rights, property, and safety of ourselves, our users, and the public
In the event of a merger, acquisition, or sale of assets, information may be transferred as a business asset

4. Data Storage and Security

4.1 Storage Location

Your information is stored on secure servers located in different regions globally to ensure optimal service performance and reliability. We use industry-leading cloud infrastructure providers.

4.2 Retention Period

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Generated content may be retained based on your account settings and subscription type.

4.3 Security Measures

We employ industry-standard security measures, including encryption (in transit and at rest), access controls, regular security audits, and secure authentication mechanisms. However, no method of transmission or storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for basic service functionality and authentication
Preference Cookies: Remember your settings and personalization choices
Analytics Cookies: Help us understand usage patterns and improve our services
Marketing Cookies: Deliver relevant content and measure campaign effectiveness (with your consent)

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may limit the functionality of our services.

6. Your Privacy Rights

Depending on your region, you may have the following rights related to your personal information:

Access: Request a copy of your personal information we hold
Correction: Correct inaccurate or incomplete information
Deletion: Request deletion of your personal data ("Right to be Forgotten")
Restriction: Limit how we process your information
Portability: Receive your data in a structured, commonly used format
Object: Object to processing of your information for certain purposes
Withdraw Consent: Withdraw previously given consent at any time
Opt-Out: Unsubscribe from marketing communications

7. Third-Party Services and Links

Our service may contain links to third-party websites, integrations, or services. We are not responsible for the privacy practices or content of these third parties. We recommend reviewing their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we discover that we have collected data from a child without appropriate consent, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page and indicating the revised "Last Updated" date at the top. For major changes, we may also provide notice via email or prominently on our platform. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@fluxreve.com